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Effective Date: March 10, 2025

Welcome to the Eatsouthside Mobile App (the "App"), operated by Southside Station ("we," "us," or "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our App.

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1. Information We Collect

When you use our App, we may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Payment details (processed securely)

• Delivery or pickup address

b. Non-Personal Information

• Device information (e.g., model, operating system)

• App usage data (e.g., features used, pages visited)

• IP address

2. How We Use Your Information

We use the collected data to:

• Process orders and payments

• Provide delivery and pickup services

• Offer customer support

• Improve user experience and app functionality

• Send promotions, discounts, and special offers (with user consent)

• Comply with legal and security requirements

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Service providers (e.g., payment processors, delivery partners)

• Legal authorities (if required by law or to protect our rights)

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Choices & Rights

• Opt-Out of Marketing: You can unsubscribe from promotional emails and notifications anytime.

• Access & Update Data: You can review and update your personal information within the App.

• Delete Your Data: Contact us at [Insert Contact Email] to request account deletion.

6. Cookies & Tracking Technologies

We may use cookies or analytics tools to enhance user experience. You can manage these settings in your device preferences.

7. Third-Party Links

Our App may contain links to third-party services. We are not responsible for their privacy practices.

8. Children’s Privacy

Our App is not intended for users under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: eatsouthside@gmail.com
📍 Address: 1457 MLK JR way Berkeley CA 94709